Support
Account help, album access issues, delivery troubleshooting, and operational questions.
Target response: 1 business day
support@photoselect.spaceBack to home
Contact PhotoSelect
Public contact paths are part of the trust surface. Use the channel that matches your request so support, billing, privacy, grievance, legal, and security issues reach the right queue immediately.
Billing
Subscription changes, invoices, payment failures, cancellation clarifications, and refund-law questions.
Target response: 3 business days
billing@photoselect.spacePrivacy and Grievance
Data access, correction, deletion, grievance redressal, and verified privacy-rights requests.
Target acknowledgment: 72 hours, substantive closure: 30 days
privacy@photoselect.spaceLegal and DPA
Contracting, DPAs, enterprise/compliance requests, and formal legal notices related to service use.
Target response: 3 business days
legal@photoselect.spaceSecurity
Responsible disclosure, security incidents, suspected abuse, and sensitive vulnerability reports.
Target acknowledgment: 24 hours for active security issues
security@photoselect.spacePrivacy rights and grievance workflow
Use the privacy and grievance route for data-subject rights requests, complaint escalation, and breach-related concerns. We keep the public workflow explicit instead of burying it in support copy.
- Send the request from your registered account identity wherever possible.
- Include your account phone/email, the nature of the request, and relevant album or event context.
- We verify identity before actioning access, correction, deletion, or grievance requests.
- If the issue involves a security incident or possible breach, include time, URLs, and any screenshots or logs you have.
Supporting legal surfaces: Privacy Policy, Terms of Service, DPA, and Subprocessor Register.